Build Your Private Domain Membership System

From first-time customers to loyal patrons, create sustainable customer relationships

Get Consultation Explore Features

Lucky POS membership system helps restaurants build a complete customer operation loop. Through points, stored value, tiers, and promotional activities, precisely reach customers and achieve full-chain growth from attraction → conversion → retention → repurchase.

Core Features

Comprehensive membership operation tools to help restaurants build complete customer relationship management systems

Points & Tier System

Reward Consumption, Incentivize Growth
Customers earn points with every purchase, system automatically determines tiers and benefits like birthday coupons and VIP discounts.
Points & Tier System

Stored Value Account & Balance Payment

Top-up Benefits, Customer Retention Tool
Customers can top up balance online, support consumption deduction, enhance brand stickiness and repurchase rate.
Stored Value Account & Balance Payment

Coupons & Marketing Campaigns

Flexible Promotions, Boost Conversion
Support multiple coupon types (welcome coupons, spend-and-save, limited-time discounts), can be combined with holiday events, membership tiers or specific dishes to create continuously active consumption scenarios.
Coupons & Marketing Campaigns

Customer Profiling & Data Analytics

Data-Driven, Behavior Insights
System records customer consumption frequency, preferred dishes and visit times, generates user profiles, supports precision marketing and store decision optimization.
Customer Profiling & Data Analytics

Multi-Channel Outreach

Anytime Communication, Direct to Customers
Support SMS, WhatsApp, email and other multi-channel message notifications, flexibly adapt to different countries and marketing scenarios.
Multi-Channel Outreach

Cross-Platform Member Recognition

One Account, Multi-Scenario Access
Customers can use the same membership identity across POS, QR ordering, KIOSK, tablet ordering and other terminals, achieving full-process recognition and synchronization.
Cross-Platform Member Recognition

Cross-Store Member Sharing

Unified Account, Chain Connectivity
Support chain stores sharing membership system, points, stored value and tier benefits sync in real-time, enjoy same membership benefits regardless of which branch they visit.
Cross-Store Member Sharing

Customizable Member Benefits

Flexible Rules, Brand Exclusive
Support customizable point rules, growth curves, tier benefits and exclusive privileges, allowing each restaurant brand to create a unique membership system.
Customizable Member Benefits

* For more feature inquiries, please contact technical support. Some features are continuously being optimized, actual experience is subject to the latest version

Scenario Examples

From first-time customers to loyal patrons, complete customer growth journey

1

First Purchase

Customer scans QR to register

Receives welcome coupon

📱
→
2

Holiday Marketing

Targeted holiday promotions

Customer returns to purchase

🎉
→
3

Loyalty Rewards

Accumulate points to upgrade

Unlock more benefits

🏆
→
4

Sustained Growth

Enjoy exclusive services

Become brand advocate

💎

System Features

Powerful technical architecture ensuring system stability and reliability

Multi-Store Unified Database

All member data centrally managed, supporting cross-store recognition and synchronized updates.

Multi-Terminal Real-Time Sync

POS, QR ordering, KIOSK, tablet ordering sync member information in real-time.

Data Encryption & Security

Member information and transaction records use encrypted storage, ensuring privacy security.

Value Results

Data-driven membership operations bring significant business growth

35%
Customer Repurchase Rate Increase
Through point incentives and personalized marketing, effectively improve customer return rate
20%
Member Stored Value as % of Total Revenue
Stored value function enhances customer stickiness, pre-locks consumption funds
25%
Campaign Conversion Rate Increase
Precision marketing campaign push, significantly improve promotional campaign effectiveness

Frequently Asked Questions

Common questions about the membership system

Can the membership system integrate with POS?

Yes, customers can accumulate points and use stored value payments when purchasing at the front desk.

Does it support multi-store shared membership?

Yes, member accounts can be used across stores with unified backend management.

Can member-exclusive offers be set up?

Yes. The backend can configure member tier exclusive discounts, birthday coupons, etc.